Presentation

Interests and projects:
> On Emotions
> Workforce Diversity
> Complaint & Conflict
Management

Academic and professional publications, plus online papers:
> Journal Articles
> Publications In Refereed
Journals

> Authored and Edited Book
Publications

> Chapters in Edited Books
> Best Paper Proceedings
> Conference Best Paper
Awards

Professional education,
administrative functions &
professional memberships

Web based resources, online papers, web links and more

 

EDUCATION

2007 Commissioned research on positive work environments (with McKeown, Bryant, Hanley, Kirk-Brown & Howell), Victorian State Services Authority.

2007 Commissioned research on factors affecting recruitment, retention and succession management in the APSC (with Hughes & O’Neill), Management Advisory Committee.

2007 Commissioned research on Indigenous business mentoring (with Appo), Rio Tinto Iron Ore.

2004 Commissioned benchmarking study, Australian and New Zealand Institute of Insurance and Finance.

2000-2002   Expert Advisor, Organisational and Employee Development, ANZ bank, Melbourne

2000   Senior Consultant, team diagnosis and development, DFSO, Melbourne.

2000   Senior Consultant, Employee Development, ANZ bank, Melbourne, June-July

1999   Jan Seminar on “Australian-American Differences in Management Styles” to American exchange business students, Klaus Grosseholz director, January 1999

1998   Consultant, Review of TAAATS Degraded Modes Training Program, AirServices Australia

1998   May Consultant, patient satisfaction survey interpretation, Mater Private Hospital, Brisbane Queensland

1997   Wrote distance education module on power and politics in organisations, Consortium of Australian Business and Management Schools

1997   Delivered human resource management subject in MBA program in Singapore, University of Queensland

1997   Aug Top management team development, GE Medical Systems, Sydney

1997 Commissioned study:  Design and Evaluation of Air Traffic Control Resource Management Training, Human Factors Division, NTSC.

1996   Dec Developer and Trainer, decision making module for Flight Service Officers, Air Services Training College, Brisbane, Queensland, Australia

1993 Commissioned literature review:  Applications of Cockpit Resource Management to Air Traffic Control Training. Training and Organizational Research Lab, Civil Aeromedical Institute.

1992   May Consultant on Crew Coordination Training Project, Team Performance Lab, University of Central Florida, Orlando, Florida. Developed and documented a descriptive model of decision making in the cockpit, outlining trainable knowledges, skills and abilities, and recommending training interventions

1991 Commissioned study:  Development and evaluation of a decision making intervention for the Navy's aircrew coordination training program. Human Factors Division, NTSC.

1990 – 1991   Consultant on Selection System Development Project, DeLine Box Company, Windsor, Colorado. Co-prepared (with Dr. Kevin Murphy) the project proposal, conducted all employee interviews and job analyses (PAQ), drafted a situational interview with evaluation criteria for supervisor positions, developed an in-basket, co-prepared the final report, and shared in a validation study six months later

1990   Statistical Consultant, Dr. Keith James and Dr. Russell Cropanzano, Colorado State University.

1990   Postgraduate Research Appointee, Decision-Making, Naval Training Systems Center, Human Factors Division, Orlando, Florida, U.S.A

Dr Charmine Härtel
Professor of Organisational
Behaviour,
Director of Research
Department of Management
Monash University
Clayton 3800, VIC
Australia
Tel: +61 401999613
Fax: +61 3 9905 5412
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